SHIPPING & RETURNS

Shipping Policy

Thank you for purchasing our product! Hope you have a good day to start with. We are looking forward to collaborate with you as you will purchase more of our product. Please be advise that shipping your product to your home might take a 1-5 business days as there are some circumstances to consider when making a shipment. But we assure you the product you will receive are in the right and good condition as you will receive it to your home.

Thank you and happy shopping!

Return & Exchange Policy

Thanks for purchasing our product at AlphaLetra website.

In order to be eligible for refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you received it and must be undamaged in any way.

After we receive your item, our team will check and inspects it, and process your refund. The money will be funded to the original payment method you've used during the purchase. For credit card payments, it may take 5 to 10 days for a refund to show up on your credit card statement.

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for refund.

For any questions, suggestions, or inquiries about the policy, feel free to contact our customer service.

Happy shopping!